Indonesia offers a huge e-commerce market to tap into, but once you have set up your online shop locally why not think regionally? The ASEAN is made up of 630 million potential customers and the e-commerce market is expected to reach $200 billion USD in value by 2025. Internet penetration is on the rise throughout the region as the middle class continued to expand and the ASEAN is undergoing an e-commerce ‘goldrush’ era of development. ASEAN consumers in markets such as Singapore are already well accustomed to purchasing items from abroad with two out of three people doing it once a year; Thais and Malaysians follow this with nearly every second person doing so (Google and Temasek Report). Competition in the ASEAN’s ecommerce sector is tight so read our top tips for getting ahead and establishing your online shop beyond Indonesia.
Starting an online shop in Indonesia is a great way to begin earning some extra income or indeed as a full-time job. It is easy to get started; you can begin selling your products through Facebook, Instagram, Whatsapp and other social media platforms as well as using e-commerce marketplaces and your own website. However, as Indonesia’s e-commerce sector becomes more competitive, your online shop needs to be able to stand out against competition from other online stores as well as the growing strength of Indonesia’s biggest e-commerce players. So how do you compete? Well the short answer is that rather than trying to go head to head, you need to find a way to co-exist with Indonesia’s e-commerce behemoths and identify your niche through offering a personalized service that your customers will not find elsewhere.
Earlier this year, the Indonesian Ministry of Finance announced that it was cancelling its plans to go ahead with levying new tax regulations on companies involved in Indonesia’s e-commerce sector. The regulation that was due to come into effect on 1st April 2019 was regarded as potentially stifling Indonesia’s burgeoning e-commerce industry, specifically for MSMEs, and thus its revoking has been widely welcomed. However, the Jokowi government is keen to increase tax revenues in the country and e-commerce will continue to be on the radar as the sector grows and becomes more robust. The Ministry of Finance also announced that more preparation was needed before the regulations are implemented, so online shop owners need to be prepared for the futures should this regulation come into effect.
After the Eid holidays and taking advantage of the sales as well as buying gifts for family and friends, you may find that your wallet is a bit lighter than usual. That means that when sending your next package for delivery, you need to find the cheapest delivery tariff available. With so many courier delivery companies in Indonesia, it can be easy to get lost when looking for the cheapest tariff so here are some tips for getting you the best deal.
From 24th-26th April 2019 JET express participated in the Graha Mandiri Bazaar, a yearly event that enables businesses to showcase their products, services, and brands in one of the city’s prime business districts.
Indonesia’s demand for courier delivery services and package delivery has been rocketing in line with the growth of online shopping as well as the increasing economic development of regions outside of Java. Starting your own courier franchise outlet is a great way to cash in on this trend and start making money from your own business or as a secondary income. However, with competition in Indonesia getting tighter, here are some top tips for guaranteeing the success of your courier franchise outlet.
When establishing your online store or business in Indonesia, it is important to develop strategies that build and improve customer loyalty, since they translate to repeat purchases and revenues. Furthermore, the growth of digital commerce in Indonesia creates new touchpoints to engage with customers throughout your online store’s supply chain, such as giving the opportunity to rate the service.
Indonesian online shoppers are big business; they tend to be young (15-35 years old), accessing your online store from their smartphone and make online purchases frequently (59% do so on a weekly basis). Google had undertaken research on Indonesian online consumers and found that their buying decisions are subject to a variety of ‘micro-moments’ that influence their decision to engage with a brand or not, with video marketing playing a decisive role at these crucial stages.
Selling your products through an online marketplace in Indonesia is one of the best ways to reach millions of online customers. Indonesia now has numerous e-commerce marketplaces available such as Lazada, Tokopedia, Bukalapak, Blibli, Elevenia and Bhinneka. Online marketplaces have become the most popular way for Indonesian consumers to buy online with the top 6 websites receiving 10 million visitors per month. That is good news for online store owners looking to reach new customers without having to invest heavily in their own website and marketing, but it also brings you head to head with your competition. That means that to succeed as an online store and sell through an e-commerce marketplace in Indonesia, you need to make sure that you stand out from the crowd.
Technology has no doubt revolutionized and contributed to the immense growth of Indonesian and global businesses in the last 15 years. The impact of technology on the courier industry has been profound with courier companies finding that the use of information technology can be an essential part of the delivery process; reducing costs. Furthermore, with the rise of online services, customers have become more insistent in wanting their goods faster and receiving updates at every step of the logistics journey. This has meant that couriers and local delivery services have needed to be more flexible and leaner to cater to such demands, balancing the need to provide cheap tariffs whilst also tapping into new delivery markets.