Technology has no doubt revolutionized and contributed to the immense growth of Indonesian and global businesses in the last 15 years. The impact of technology on the courier industry has been profound with courier companies finding that the use of information technology can be an essential part of the delivery process; reducing costs. Furthermore, with the rise of online services, customers have become more insistent in wanting their goods faster and receiving updates at every step of the logistics journey. This has meant that couriers and local delivery services have needed to be more flexible and leaner to cater to such demands, balancing the need to provide cheap tariffs whilst also tapping into new delivery markets.
Many courier services in Indonesia now have mobile apps to help when sending or delivering packages, but they still require you to physically go to their outlets to access their services. JET express’ newly improved mobile courier app is different; it allows you to send packages using multiple pickup methods in real time.